Countries Served
Fast Racer serves worldwide customers outside of the United States of America with very, very few exceptions. If you are able to add your shipping address during the checkout process (before we ask for any payment details), it means your country is served.
Customs, Duties And Taxes
Orders shipped outside of the United States may be subject to import duties, taxes, and fees, which are levied once the shipment reaches your country.
- Fast Racer cannot predict or control these charges, as customer policies vary widely and may change frequently.
- Fast Racer is not responsible for import duties and taxes for international orders. It must be paid by the buyer.
- Fast Racer recommends the buyer reach out to his/her own country's customs office for further information before placing the order.
- Some countries may also restrict the import of some items. It is the buyer's responsibility to assure that the product can be lawfully imported into your country.
Shipping Costs, Handling & Delivery Time
- We offer delivery options with USPS (United States Postal Service), FedEx, UPS, and/or DHL, as applicable.
- The best way to get a shipping quote for your order is by adding your items to the shopping cart and starting the checkout process.Once you add your shipping address, you will be prompted with various options of shipping methods, typical delivery times, and respective costs.
- You will only be asked to enter your payment information if you decide to proceed with the order.
- Customs clearance and cross-border inspections vary from country to country. Because of it, delivery times cannot be accurately predicted.
- International orders and other special shipments are not guaranteed for same-day shipping due to additional paperwork and handling required.
Other Topics
Fast Racer is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee.
We make every effort to deliver your package to you as soon as possible. However, there are some conditions that may cause delays:
- Credit Card Approval: Inconsistent credit card, billing, and/or shipping information may delay your order.
- Incorrect Addresses.
Under no condition will Fast Racer make changes to invoices or any other official documentation to aid in avoiding these fees.
Returns on International Orders
Due to the complexity of international orders (taxes) and freight charges, we are unable to accept international returns at this moment.
Unanswered Questions
If you have any questions, please use the following means to contact us and have all of your questions answered: Our staff speaks English, Portuguese, and, understands some Spanish and Italian. Try one of the following means:
- Use the ‘online chat’ tool to chat with a real person during our regular business hours
- Use the contact us form;
- Email us at adm@fastracer.com
- Call or text us at +1-855-684-0055.
Thanks for your business!
Fast Racer US Team.
